If you feel you need to call or write to us, please select the contact details that you are interested in, from the list below
Joining Queries
Would you like to talk to us about joining?
Call us on 0330 123 5956
Monday – Friday: 8:00 am – 7:00 pm
Saturday: 8:00 am – 5:00 pm
We will be closed during the Christmas period, 24th, 25th and 26th December, as well as on the New Year’s eve and New Year’s day
Rescue Control Centre Queries
In case of a breakdown, you can contact us 24 hours a day, 7 days a week.
Freephone
0808 1000 400
Phone
If you suffer from any hearing and/or speech difficulties, you can use our SMS text messaging service on 07786 204387 when calling from the UK
General Enquiries
Have a general query? Call us on 0330 123 5957 or use one of the methods below
Send us an email to
contact@autonational.co.uk
Post
Autonational Rescue
St James House
27-43 Eastern Road
Romford, Essex
RM1 3NH
Renewal Queries
If you would like to renew your vehicle policy
Phone
Call 0345 602 2237
Online
Please use our renewals area
Complaints
If you have cause to complain, you can contact our Customer Service Department on:
Phone
Call us on
0330 123 5957
Send us an email to
quality@autonational.co.uk
Post
Customer Service Department
Motor Breakdown Division
St James House
27-43 Eastern Road
Romford, Essex
RM1 3NH