Contact Us

If you feel you need to call or write to us, please select the contact details that you are interested in, from the list below

Joining Queries

Would you like to talk to us about joining?


Call us on 0330 123 5956

Monday – Friday: 8:00 am – 7:00 pm
Saturday: 8:00 am – 5:00 pm

We will be closed during the Christmas period, 24th, 25th and 26th December, as well as on the New Year’s eve and New Year’s day

Rescue Control Centre Queries

In case of a breakdown, you can contact us 24 hours a day, 7 days a week.


Freephone

0808 1000 400

If you suffer from any hearing and/or speech difficulties, you can use our SMS text messaging service on 07786 204387 when calling from the UK

General Enquiries

Have a general query? Call us on 0330 123 5957 or use one of the methods below


Email

Send us an email to
contact@autonational.co.uk

Post

Autonational Rescue
St James House
27-43 Eastern Road
Romford, Essex
RM1 3NH

Renewal Queries

If you would like to renew your vehicle policy


Phone

Call 0345 602 2237

Online

Please use our renewals area

Complaints

If you have cause to complain, you can contact our Customer Service Department on:


Phone

Call us on
0330 123 5957

Email

Send us an email to
quality@autonational.co.uk

Post

Customer Service Department
Motor Breakdown Division
St James House
27-43 Eastern Road
Romford, Essex
RM1 3NH