We know what you’re probably thinking. How can Autonational Rescue offer such incredible value for money for its Breakdown and Roadside Assistance service? We’re sure you’ll probably want answers to this, and other questions too, which is why we’ve drawn up a list of some of our most commonly asked questions, below. If we’ve still not answered your question, please feel free to call, or email us, or contact us on social media.

General Questions

If you need to report a breakdown call our freephone number on 0800 1700 400 or 01708 963190.

Autonational 24/7 Nationwide Roadside Rescue Assistance have existed since 1992. Our motoring services are backed by ERS who are part of Lloyd’s, are the UK’s 6th largest motor insurer, have a history that goes back to 1908 and today have over 600,000 clients.

We believe our vehicle breakdown and recovery services are second to none. We have a wide range of breakdown cover options to suit every need.

Our prices for breakdown cover are extremely competitive because we use our experience to carefully choose the very best partner recovery operators, on call for you in every part of mainland UK, so we can pass these efficiency savings on to you.

Also, we concentrate on providing the breakdown cover that we believe people want and target our breakdown service at cautious motorists who do not expect to break down.

We have a network of 1,200 recovery operators spread throughout the UK. This means that over 5,500 vehicles are available to ensure fast, efficient service wherever you are. So, whichever way you look at it, we offer breakdown cover you can depend upon.

No, our Autonational 24/7 Nationwide Roadside Rescue Assistance is available to vehicles of any age.

Yes, second vehicles based at the same address attract a 50% price reduction.

No, many people already have this cover with their Motor Insurance and we concentrate on providing a low cost, efficient vehicle breakdown service.

Yes. Our breakdown cover is vehicle based so it’s the vehicle that’s covered, not the person. All legal drivers of the specified vehicle will be covered by Autonational Rescue.

Yes, Autonational Rescue offers you a wide variety of options to choose from. Our basic breakdown cover is Roadside and you can add on any other services you need, ranging from vehicle recovery to any UK destination, home breakdowns, emergency travel or accommodation and caravan cover. We also offer an all-inclusive package with all the Autonational Rescue vehicle breakdown services that represents better value for our customers.

Yes, and as an additional security measure we can let you know the name of the vehicle recovery operator which will attend the breakdown.

Emergency telephones are located every mile. You will get straight through to the motorway police who will ask you for breakdown details.

Yes, you can join Autonational Rescue online using our secure online application. Cover commences from midnight on the day we receive your application unless you specify a later date.

Or call us by ringing local call 0330 123 5956.

We might have to cancel your policy if we find that there has been either of the following reasons:
• Misrepresentation – this is where you have provided us with incomplete, incorrect or untrue information.
• Documentation – where you have failed to provide us the requested documentation, this could also result in additional fees or the premium being due.
• Failed instalment payments – where you have failed to keep up with your instalment payments for your insurance.

If you would like to see our full terms and conditions, please click here.

If you have misplaced your membership documents and would like to download them, simply click the ‘Download My Documents’ button.

If you have changed your vehicle, you can simply amend this online without the need to call our call centre by clicking the 'Update Vehicle' button.

If you have changed your address, you can simply update this online without the need to call our call centre by clicking the 'Change Address' button.

If you have changed your address, you can simply update this online without the need to call our call centre by clicking the 'Change Address' button.

If you have previously chosen not to have your policy automatically renewed by us, then you can manually renew online by clicking the 'Renew' button

You can easily opt out of the automatic renewal online by clicking the 'Opt Out of Tacits' button.

If you are the only person who drives your vehicle then you may benefit from switching to personal based cover. Click the 'Personal Cover' button to get a quote with our sister company called AutoAid Breakdown.

If you no longer wish to renew your cover for another term you can action this online by clicking the 'Lapse Policy' button

If you would like to cancel your policy, you can action this online by clicking the 'Cancel My Policy' button